We have identified an issue with Veeam Cloud Connect and StorageCraft services in Sydney, NSW. Backups and replications to the ThinkOn platform may experience disruption or perform at a degraded speed.
Veeam Backup Jobs: May experience disruption or perform at a degraded speed. Veeam Replication Jobs: May experience disruption or perform at a degraded speed. Veeam Merges/Health Checks: May experience disruption or perform at a degraded speed. StorageCraft Replication Jobs: May experience disruption or perform at a degraded speed.
The ThinkOn Infrastructure Team is working to resolve this issue. An additional notification will be sent once we have further updates, or if we anticipate significant delays.
This incident affected: ASIA-PACIFIC (APAC) (Honeycomb Hot Storage- Veeam - Sydney, New South Wales, Honeycomb Hot Storage - StorageCraft - Sydney, New South Wales, Honeycomb Cold Storage - Sydney, New South Wales, Second Colony DRaaS - Sydney, New South Wales).