Veeam Services - London, UK
Scheduled Maintenance Report for ThinkOn | Service Status
Completed
The scheduled maintenance has been completed.
Posted Nov 20, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2024 - 05:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 14, 2024 - 20:28 UTC
Scheduled
We will performing scheduled maintenance on our Veeam Cloud Connect in London, UK. This work will cause service disruption to all Veeam backup and replication jobs during the maintenance window.

This upgrade is critical for maintaining security compliance, and it is imperative that all your customers are prepared.

Please ensure that all Cloud Connect tenants are running the following minimum supported versions:

Veeam Backup & Replication 12.0
Veeam Agent for Windows 6.0
Veeam Agent for Linux 6.0
Veeam Agent for Mac 2.0

Please review your environment and confirm that these versions are in place before the upgrade begins. Release Information for Veeam Backup & Replication 12.2

The following link provides a customer communication template to use when reaching out to your clients.
If any of your customers require assistance or have questions, encourage them to reach out to our Service Desk as soon as possible:

Phone: 877-787-0306
Email: requests@thinkon.com

Your proactive engagement is essential to ensure a seamless transition and to maintain security compliance.
Posted Nov 14, 2024 - 20:26 UTC
This scheduled maintenance affected: EUROPE (EMEA) (Honeycomb Hot Storage - AWS, London (EU-WEST-2)).